Frequently Asked Questions
Quick answers to the most common questions.
We're authorized to ship with UPS, FedEx, USPS, and DHL. We compare rates and delivery times across all four โ you get the best option without making calls yourself.
Yes. Most carriers offer next-day air and express options we can process during business hours. Bring your package before our daily cutoff times โ call (719) 473-9205 to confirm today's schedule.
Yes. We offer professional packing from standard cushioning to 5-inch foam block mounting for fragile and high-value items. We exceed carrier packing standards โ not just meet them.
PDF, JPG, PNG, and DOCX. PDF is preferred for accurate formatting. Bring files on a USB drive or email them to support@westsideship.com.
Most standard jobs are done same day. Call ahead for large orders or custom design work.
Walk-ins are welcome during business hours. Call ahead to confirm we're available, especially for multiple documents or if you need a witness.
A valid government-issued photo ID (driver's license or passport) and your document unsigned. You'll sign it in our presence โ not before.
You get a real street address โ not a P.O. box. We accept packages from all carriers, notify you by email when mail arrives, and hold your items securely until you pick them up. Bring a valid ID and we'll get you set up same day.
Yes. Documents are dropped off in a controlled environment and ground to dust โ not strip-cut. A certificate of destruction is available upon request.
Can't find what you're looking for? Give us a call - we're happy to help.
Call (719) 473-9205